Troubleshooting
Free quote by phone · Open 24 hours, 7 days a week
Check that the two safety sensors near the floor are clean and their lights are on. A bag or leaf in the way is enough to stop the door.
Replace the remote battery first. Also check the 'lock' button on the wall control isn't switched on.
This usually means a broken or worn spring. Stop using the door and call us — don't try to fix springs yourself.
Lubricate hinges and rollers with garage door lubricant (not grease). If it's still loud, worn rollers may need replacing.
Follow the manufacturer’s manual-release instructions only when the door is closed, balanced and the springs are intact. Never release an open or damaged door; call if you are unsure.
A gap in a spring, frayed cable, tilted panel or door out of its track calls for professional attention. Keep people and vehicles away. Never loosen bottom brackets or spring hardware, and do not increase opener force to overcome resistance.
A straightforward process
Call with the symptoms. We discuss the next available appointment.
Understand the repair and your options before booking any work.
We check the door, sensors and auto-reverse and explain how to care for the system.
Free quote by phone · Open 24 hours, 7 days a week
